{"id":298,"date":"2020-09-07T13:22:34","date_gmt":"2020-09-07T12:22:34","guid":{"rendered":"https:\/\/www.virginmediadatabreach.co.uk\/news\/?p=298"},"modified":"2020-09-07T13:22:34","modified_gmt":"2020-09-07T12:22:34","slug":"human-error-data-breaches-the-virgin-media-case","status":"publish","type":"post","link":"https:\/\/www.virginmediadatabreach.co.uk\/news\/human-error-data-breaches-the-virgin-media-case","title":{"rendered":"Human error data breaches: the Virgin Media case"},"content":{"rendered":"

Human error data breaches are incredibly common. When it comes to how we approach this factor in an action like the Virgin Media legal cases that we have launched, we look at systemic failures.<\/p>\n

In short, people can claim compensation where the cause of a data breach is triggered by a so-called human error. There are usually organisational failures to consider, especially in this case when information was left exposed for a period of 10 months.<\/p>\n

The law can mean that the negligence of an employee can fall on to the organisation in any event, so people can still claim.<\/p>\n

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Human error data breaches are organisational problems<\/strong><\/h3>\n

We often see the phrase \u201chuman error data breaches\u201d being used, and it can serve to shift the focus away from the organisation that has suffered the breach and move it toward a singular person\u2019s error. Some may say that the Virgin Media cybersecurity incidents falls within the category of human error data breaches, but this is not the way that we look at things.<\/p>\n

Ultimately, in this case, a database had been left unsecured in error. Does that mean that we take that as the cause of the breach and leave things at that?<\/p>\n

Not in our view.<\/p>\n

Our questions, which we may get answers for as part of the legal action that we have launched, include:<\/p>\n