Distress claims for the Virgin Media data breach compensation action

With our recent successful media campaign confirming that the total estimated pay-out for the Virgin Media compensation action could hit £4.5bn, here’s some information about the distress claims victims could make.

In most cases, compensation for the distress caused by the loss of control of personal information may be the primary basis of the case. How do we calculate this and what could people be entitled to claim for?

Here’s some guidance for you.

About distress claims for the Virgin Media data breach

The 900,000 victims of the Virgin Media data breach could be entitled to claim compensation, and the primary basis for the cases could be for distress claims.

The GDPR allows victims of a data breach to be able to receive compensation for the distress caused by the loss of control of their personal information. When data is misused or exposed, we lose control over who we want to have knowledge of that information. This can cause distress and that’s what people can make a claim for.

In addition, customers could also be eligible to receive compensation for any losses and expenses incurred too.

How we calculate pay-outs

We can calculate the distress claims for Virgin Media data breach victims by looking at the individual factors of a case. As it’s early days, it’s hard to say for certain how the final pay-outs may be calculated. When it comes to general data protection cases, we can look at:

• The nature of the data that has been exposed in the breach;
• The volume of information exposed;
• How the victim has been personally affected, which can differ from person to person.

Provisionally, we put a potential estimated amount that could be claimed of up to £5,000.00 per claimant. This could mean an overall compensation bill of £4.5bn. Whether this will apply or not remains to be seen as it can differ from cases to case.

There’s also the matter of the circa 1,000 customers whose contract data relating to requests to block and unblock certain websites was exposed. This may include those who had asked for explicit websites to be unblocked, which means that they could be targeted by fraudsters using such information against them. The distress element for those cases could be significant.

Starting your case today

To get started with your Virgin Media data breach compensation case today, all you need to do is go to the main part of the website here and complete the forms.

We’re now acting for a large number of claimants who are making distress claims as victims of the breach, and we may be able to help you too.

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